Cancellation, Shipping, and Delivery Policy
1. Delivery Policy
All LearnX offerings—including webinars, masterclasses, and live courses—are delivered digitally.
Upon successful purchase, you will receive:
- Access links via email and WhatsApp
- Login credentials (where applicable) for our Learning Management System (LMS)
- Session reminders and updates through email and WhatsApp
If you do not receive access details within 24 hours of purchase, please contact our support team at support@learnx.club.
2. Shipping Policy
LearnX does not ship any physical products.
All products and services are delivered digitally. Access details, learning materials, and session links are shared via email and WhatsApp.
Please ensure that the email address and WhatsApp number provided at checkout are accurate, as LearnX will not be responsible for delays caused due to incorrect contact information.
3. Cancellation & Refund Policy
- Cancellation requests must be submitted at least 48 hours before the scheduled start of a live session.
- All cancellation requests are subject to review and approval by the LearnX team.
- No refunds will be issued for:
- Missed sessions
- Non-attendance
- Partial participation
In case a session is rescheduled or canceled by LearnX, participants will be informed in advance and provided with suitable alternatives.
To request a cancellation, please email support@learnx.club with your order details.
Contact
For any questions related to delivery, cancellation, or refunds, please reach out to our support team at:
📧 support@learnx.club